d`bella clothing

d’BELLA

Shipping Policy

Last updated: May 14, 2026

At d'BELLA Clothing, we are committed to delivering your order safely and efficiently. Please review our shipping policy for information regarding order processing, delivery timelines, shipping charges, and international shipping.


Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

  • Orders are processed Monday through Saturday, excluding public holidays.
  • Orders placed after business hours may be processed on the next business day.
  • During sales, holidays, or new collection launches, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation message with tracking details (when available).


Shipping Within Nepal

We offer shipping throughout Nepal.

Estimated Delivery Time

  • Kathmandu Valley: 1–3 business days
  • Outside Kathmandu Valley: 3–7 business days

Shipping Charges

Shipping charges are calculated at checkout and may vary depending on your location and order value.


International Shipping

We offer worldwide shipping.

Estimated Delivery Time

  • International orders typically arrive within 7–21 business days, depending on destination and customs clearance.

Shipping Charges

International shipping fees are calculated based on package weight, dimensions, and destination country.

Customs Duties and Taxes

Customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.


Order Tracking

Once your order has been dispatched, we will provide tracking information via email, WhatsApp, or SMS whenever available.

Please allow up to 24 hours for tracking updates to appear.


Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Courier service disruptions
  • Public holidays
  • Customs inspections
  • Incorrect shipping information

d'BELLA Clothing is not responsible for delays caused by third-party shipping carriers.


Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate.

If an order is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping charges for re-delivery.


Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery (or expected delivery date).

We will work with the courier service to investigate and help resolve the issue as quickly as possible.


Order Changes and Cancellations

If you need to update your shipping information or cancel an order, please contact us as soon as possible after placing your order.

Once an order has been shipped, we may not be able to make changes or cancellations.


Contact Us

If you have any questions regarding shipping, please contact us:

d'BELLA Clothing
📧 Email: info@dbellaclothing.com
📞 Phone/WhatsApp: +977 9851452100
📍 Lalitpur, Nepal

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